Privacy policy

This Privacy Policy describes how www.kovanis.shop (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Kovanis is committed to ensuring that your privacy is heavily protected and compliant with international data standards.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Examples include: device version, IP address, time zone, cookie information, what sites or products you view, search terms, name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

3. Lawful Basis & Security

Pursuant to applicable data protection regulations, if you are a resident of the European Economic Area ("EEA") or subject to CCPA, we process your personal information under strict lawful bases. Furthermore, our store is hosted on Shopify Inc., which provides us with an online e-commerce platform that employs industry-standard SSL encryption and PCI-DSS compliance to keep your payment details fully safe.

4. Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences.

5. Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@kovanis.shop or by mail using the details provided below:

ALTT COMMERCIAL PTY LTD
[Re: Privacy Compliance Officer]
175 AUBREYS RD, MAGPIE VIC 3352, Australia