Contact information

Thank you for visiting Kovanis. We are committed to providing exceptional customer service and full operational transparency. If you have any questions, concerns, or inquiries regarding our products, orders, or policies, please do not hesitate to contact us through any of the official channels below:

Operational & Legal Entity Details

  • Trade Name / Store Name: Kovanis
  • Legal Corporate Name: ALTT COMMERCIAL PTY LTD
  • Australian Company Number (ACN): 697 500 600

Direct Contact Details

Registered Physical Address

All official correspondences, corporate documents, and authorized inquiries must be directed to our registered headquarters located at:

Kovanis (ALTT COMMERCIAL PTY LTD)
175 AUBREYS RD
MAGPIE, VIC, 3352
Australia

Customer Support Availability

Our dedicated support team is available during the following standard operating hours:

  • Hours: Monday through Friday, 9:00 AM to 5:00 PM (Australian Eastern Standard Time / AEST).
  • Response Time: We strive to review and respond to all email inquiries within 24 business hours. If you are contacting us regarding an existing order, please explicitly include your order number (e.g., #KOV1001) in the subject line for expedited processing.

Note: This Contact Information page serves as the official legal registry disclosure for www.kovanis.shop in compliance with global consumer protection regulations and merchant verification standards.