Contact Us

We value your experience and are here to help with any questions regarding our products, orders, shipping, or returns. Please feel free to reach out to our dedicated support team.

Get In Touch

  • Customer Support Email: support@kovanis.shop
  • Customer Support Phone: +61 485 842 321
  • Business Address: 175 AUBREYS RD, MAGPIE VIC 3352, Australia
  • Operating Entity: ALTT COMMERCIAL PTY LTD[cite: 1] (ACN: 697 500 600)

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM (AEST)
We aim to respond to all email inquiries within 24 business hours.

Send Us a Message Directly

Alternatively, you can contact us through our website's contact form, or email us directly at support@kovanis.shop with your order number for a faster response.